Refund Policy

Cancellations:

Cancellations may be considered only if the request is made within 12 hours of placing an order. However, the cancellation request is not mandatory for us to entertain and will not be entertained if the orders have been completed (delivered or made available for you to access – in case of digital product) or if we have initiated the process of shipping either ourselves or through the vendors/merchants/representatives whom we may appoint from time to time.

No cancellations are entertained for those products that our marketing team has given special offers on for various purposes including but not limited to special occasions like Holi, Diwali, Valentine's Day, specific examination etc. These are limited occasion offers and therefore cancellations are not possible.

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product by mailing at contact@gyanreeti.com. The Customer Service Team after looking into your complaint will take an appropriate decision.

Refunds:

We do not provide any kind of refund by any means or any type under any circumstances for any order once it is placed (single order or multiple orders). There is no obligation to provide a refund on us. 

You are not entitled to claim any refund. However, in certain exceptional circumstances, we may refund you after deducting the necessary charges as specified by the company during the processing of the refund. For that, you must write an email at contact@gyanreeti.com within 12 hours of making the purchase and the payment is successful mentioning your concern and reason(s). But, in this case, the company has the full right to reject the refund request without giving any reason and you can no longer claim any refund from the company in any case and in any way.

If at all there is any kind of refund has to be made by the company only according to the above-mentioned conditions, then the company may take up to 15-21 working days to process your refund either to the original payment source or the bank account details provided by you in your name (if asked by the us) without the refund of government taxes (government taxes shall be non-refundable, if government will not refund the taxes to us).